Support

Getting Started Both How do I add a warranty item?

Tap the + button on the Items tab or Home screen. You can either scan a receipt with your camera or enter the details manually. Fill in the product name, company, purchase date, and warranty period, then tap Save.

Getting Started Both How do I scan a receipt?

When adding a new item, tap Scan Receipt at the top of the form. Point your camera at the receipt, choose a photo from your library, or pick a PDF invoice. MyWrntee extracts the text (using Live Text on photos and OCR on scanned PDFs), then shows a Tap to Assign review screen where you tap each line to assign it to the correct field (store, date, price, etc.).

Features Apple Can I import a PDF invoice instead of scanning a receipt?

Yes. When adding or editing an item, tap Choose PDF Invoice (or Add Receipt PDF on the edit screen) to pick a PDF from Files, iCloud Drive, Mail attachments, or any other document source. MyWrntee reads the text directly from the PDF when possible (instant, perfect accuracy for digital receipts) and falls back to on‑device OCR for scanned PDFs. Your item details get pre‑filled via the same Tap to Assign review screen, and the original PDF is automatically attached to the saved item as the receipt — just like a receipt photo, but for digital orders.

Getting Started Both How do I organize items into groups?

Go to the Groups tab and tap + to create a new group. Give it a name, pick an icon and color. When adding or editing an item, select which group it belongs to. You can also create sub-groups for deeper organization (e.g., Home > Kitchen).

Getting Started Both What happens during the onboarding walkthrough?

When you first open MyWrntee, you'll see a 4-page guided walkthrough: a Welcome page introducing the app, a Features overview, Quick Tips for getting started, and a Template Selection page where you can choose starter groups for Home, Office, Personal Tech, Outdoor & Fitness, Family, or Auto & Vehicle — or start from scratch. You can always customize your groups later in the Groups tab.

Getting Started Both Is MyWrntee really free?

Yes. MyWrntee is completely free with all features unlocked and no advertisements. There is an optional Tip Jar in Settings if you'd like to support development.

Features Both What is "Tap to Assign" for receipt scanning?

After scanning a receipt, MyWrntee shows you all the extracted text line by line. Tap any line to assign it to a field like Store Name, Purchase Date, Price, or Notes. You can assign multiple lines to Item Name (joined on separate lines) and Location (joined with commas) — perfect for multi-line product descriptions or store addresses. This gives you full control over what gets filled in, rather than relying on automatic detection alone.

Features Both How do I set up expiry reminders?

Go to Settings > Notifications and choose your reminder intervals: 30 days, 14 days, 7 days, or 1 day before expiry. The app will prompt you to allow notifications if you haven't already. Reminders are sent at 9:00 AM on each selected day.

Features Both How do I share warranty details?

Open any warranty item and tap the Share button in the top right. MyWrntee creates a beautifully formatted warranty card (PNG image) that includes all details and attached photos. Share it via Messages, Mail, AirDrop, or any other app.

Features Both How does address autocomplete work?

When adding or editing an item, start typing in the Purchase Location field. MyWrntee suggests matching addresses automatically using Apple Maps. Tap a suggestion to fill in the full address. You can also tap any saved location in item details to open it in Apple Maps.

Features Both How do sub-groups work?

When creating or editing a group, you can assign it a parent group. This lets you build nested organization like Home > Kitchen or Office > Laptops. Items in sub-groups are also visible when browsing the parent group.

Features Both How do I set a lifetime warranty?

When adding or editing an item, tap the Life button in the Warranty Period section. This marks the warranty as lasting forever — it will never show as expired. You can also choose from preset periods: 1 year, 2 years, 3 years, or 5 years.

Features Both How do I sort and filter my items?

On the Items tab, use the All / Active / Expired filter at the top to narrow your list. Tap the sort icon (arrows) in the toolbar to sort by purchase date, expiry date, name, or price. Tap the same option again to reverse the order.

Features Apple What are Quick Actions?

Long-press (or 3D Touch) the MyWrntee app icon on your home screen to see shortcuts: Add Item opens the new item form directly, and Expiring Soon jumps to your dashboard so you can see what needs attention.

Features Both What are Warranty Insights?

The Warranty Insights card appears on your Home dashboard once you have 2 or more items. It shows your average warranty length and cost per month of protection, helping you understand the value of your warranty coverage.

Features Both How do I add multiple items at once (Batch Import)?

On the Items tab, tap the + menu and select Batch Import. You'll see a list where each row has fields for item name and company. Expand "More Details" on any row to set the purchase date, warranty period, price, and group. Tap Add Another Item to add more rows. When you're done, tap Save All to add all valid items at once.

Features Apple Can I use Siri or Spotlight to find warranties?

Yes. Your warranty items are automatically indexed in Spotlight — just swipe down on your home screen and search for any product name. You can also ask Siri to show your expiring warranties or add a new warranty using App Shortcuts.

Features Both How do I attach documents to a warranty item?

Open any warranty item and scroll to the Documents section. Tap Add Document to pick a PDF, text file, or other document from your device. Attached documents are stored with the item and can be previewed with QuickLook by tapping on them. Swipe left on any document to delete it.

When you share an item via email, all attached documents are automatically included as email attachments alongside the warranty card image.

Features Both How do I track a warranty claim?

Open a warranty item and scroll to the Warranty Claims section. Tap File a Claim to create a new claim with:

• Claim Date — when you filed the claim
• Reference Number — any tracking or case number
• Status — Open, In Progress, Approved, Denied, or Resolved
• Description — what the claim is for

Tap any existing claim to edit it, add a resolution, or update the status. Swipe left to delete a claim.

Features Both How do I share or import a group?

To export a group, open it and tap the Share button in the toolbar. This creates a .mywrntee file containing everything: the group, all sub-groups, items, receipt photos, product photos, attached documents, and warranty claims. Send it via AirDrop, Messages, Mail, or any sharing method.

To import a group, go to the Groups tab, tap the + menu, and choose Import Group. Select a .mywrntee file and the group with all its data will be fully restored — items, images, documents, and claims included.

Features Apple How do I drag and drop items between groups on iPad?

On iPad, you can drag any warranty item from the Items list or from within a group and drop it onto a different group or sub-group. The target group highlights when you hover over it to confirm placement. This is a quick way to reorganize items without editing each one individually. Drag and drop works in the Groups list, within group detail views, and between sub-groups.

Features Both How do I scan a barcode or serial number?

When adding or editing an item, look for the barcode scanner icon next to the Serial Number field. Tap it to open the camera scanner, then point your camera at a barcode, QR code, or printed serial number. The scanner uses Apple's VisionKit to recognize both barcodes and text. Tap the recognized code to select it, then tap Use This Code to fill in the serial number field automatically.

Serial numbers are included when you share, export, or import warranty items.

Devices Apple Do widgets support Dark Mode?

Yes. MyWrntee's home screen widgets (small, medium, and large) automatically adapt to your device's appearance setting. In Dark Mode, stat cards and item rows use optimized contrast with subtle tinted backgrounds, so your warranty information stays easy to read day and night.

Data & Privacy Apple How do I enable iCloud Sync?

Go to Settings > iCloud and toggle on iCloud Sync. The app will need to restart to enable syncing. Once enabled, your warranties sync automatically across all your Apple devices signed into the same iCloud account.

Data & Privacy Both How do I export my data?

Go to Settings > Data Management > Export Data. Choose your format:

• CSV — Spreadsheet format, great for Excel or Numbers
• PDF — Formatted report, ideal for insurance claims

Data & Privacy Both How do I delete all my data?

Go to Settings > Data Management > Delete All Data. This will permanently remove all groups, items, and photos from the app. This action cannot be undone. After deleting all data, the onboarding walkthrough will appear again so you can set up fresh groups and templates.

Data & Privacy Both Is my data private?

Yes. All data is stored locally on your device. If you enable iCloud Sync, data is stored in your personal iCloud account. MyWrntee does not collect personal information, use analytics, or share data with third parties. See our Privacy Policy for details.

Devices Apple How does the Apple Watch app work?

MyWrntee includes a companion Apple Watch app that syncs your warranties via iCloud. On your watch you can:

• View a dashboard of active, expiring, and expired warranty counts
• Browse all warranties or filter by group
• See full warranty details including dates, price, location, and notes

The watch app is read-only — add and edit warranties on your iPhone.

Important: iCloud Sync must be enabled in the iPhone app (Settings > iCloud) for your warranties to appear on Apple Watch.

Devices Apple How do I add home screen widgets?

Long-press on your home screen and tap the + button in the top corner. Search for MyWrntee and choose from small, medium, or large widgets. Widgets show your upcoming warranty expirations at a glance.

Customization Apple How do I lock the app with Face ID?

Go to Settings > Security and toggle on Face ID (or Touch ID / Optic ID depending on your device). You'll be asked to verify your identity first. Once enabled, the app locks automatically when you leave and requires authentication each time you reopen it. You can also toggle this from the app icon — long-press and tap Enable/Disable Face ID.

Customization Both How do I change the app's accent color?

Go to Settings > Display and choose from 10 accent colors: Blue, Indigo, Purple, Pink, Red, Orange, Yellow, Green, Teal, or Cyan. The color applies immediately throughout the entire app, changing buttons, links, and highlights to match your preference.

Devices Apple Why isn't my data syncing to my Mac or Apple Watch?

iCloud Sync is now enabled by default on all devices. If you installed the app before this update, open Settings > iCloud and make sure the toggle is on, then restart the app. All devices must be signed into the same Apple ID. The Apple Watch syncs entirely through iCloud (not Bluetooth), so it may take a few minutes for data to appear on first launch. If data still doesn't show, try force-quitting and reopening the Watch app.

Features Both Does the scanned receipt photo get saved automatically?

Yes. Whether you use Choose Receipt Photo from your library or Scan Receipt with Camera, the receipt image is automatically attached to the warranty item. You don't need to add it separately — it's saved alongside the extracted text when you tap Apply.

Features Both Can I zoom in on receipt and product photos?

Yes. Tap any receipt or product photo to open it full-screen. From there you can pinch to zoom up to 5x magnification, drag to pan around the image, and double-tap to toggle between fitted and 3x zoom. The viewer uses a clean black background for distraction-free viewing.

Features Both How does the receipt camera scanner work?

Tap Scan Receipt with Camera and point your camera at a receipt. Text is recognized continuously in real time — you'll see highlighted text on screen and a live preview at the bottom. When all the text has been captured, tap Use Scanned Text to proceed to the review screen where you can assign each line to the correct field. A high-resolution photo of the receipt is also automatically captured and attached to the item, so your proof of purchase is saved without any extra steps.

Features Both What happens when I delete a group?

When you swipe to delete a group or sub-group, MyWrntee asks you to choose:

• Delete Group Only — Removes the group but keeps all items (they become unassigned)
• Delete Group & All Items — Removes the group and permanently deletes all items within it

The alert shows how many items and sub-groups are affected so you can decide safely.

Getting Started Both Do I need to assign a group when adding an item?

Yes. Every item requires a group or sub-group before it can be saved. If you don't have any groups yet, a Create Group button appears right in the form — tap it to quickly set one up, and it will be auto-selected when you return. This ensures all your warranties are properly organized from the start.

Features Both Can I select multiple receipt lines for item name or location?

Yes. In the receipt review screen, you can assign multiple lines to Item Name and Location. Item name lines appear on separate lines when viewing or editing the item. Location lines are joined with commas to form a complete address. After the location is populated, tapping the field triggers address autocomplete so you can select a properly formatted address from Apple Maps suggestions.